How will you ship my order?
Orders are shipped USPS Priority Mail. The cost for shipping
and handling will be automatically calculated and you will
be able to view all charges before completing your order.
How long will it take to receive my order?
Most orders will be processed and shipped within ten (10)
days. To avoid our packages sitting over the weekend, orders
will only be shipped Monday - Wednesday. If additional
shipping requirements are needed, please contact us
directly.
Please allow an additional 3 to 4 days to process holiday
orders. To ensure that your order arrives on time, place
your orders early.
Do you sell wholesale?
Yes, we sell to retailers. Please contact us if you are
interested in Alpha Avenue Chocolate products for your
store, banquet or business facility.
What is the shelf life of your products?
All of your products are packaged in food safe packaging.
Our chocolates and pretzels will keep optimum freshness for
3 to 4 weeks. Our Caramel Apples have a shorter shelf life
of 1 to 2 weeks.
Do your products contain peanuts?
Our products are produced in a facility that uses toppings
that contain nuts in addition to toppings that are
manufactured in plants that also contain peanut products.
You may want to refrain from ordering our product if you
have a nut allergy.
What form of payment do you accept?
Visa, MasterCard, Discover, American Express, and PayPal
Can I cancel my order?
You must contact us within 24 hours to request a
cancellation. If your order has been processed, there is no
cancellation.
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